Terms & Conditions

Effective Date: 1 May, 2024

This Terms & Conditons applies to the website or mobile application that is linked to this Terms & Conditons (the “Services”) provided by MeetMed (“MeetMed,” “we,” “us,” or “our”).

Your use of MeetMed Service implies your acceptance of these Terms & Conditons


1.1. MeetMed is Indonesian digital platform that enables users to access, view, interact Lesson, Challenge, Podcast, Video Conference. In our mobile app users can view multimedia material, fill quiz, and earn their medical credit point.

1.2. Creating account (register) in MeetMed, you must be an Indonesian Medical Doctor.

1.3. By creating account in MeetMed, without sending medical identity card or medical student card to verify, You will only have the ability to access our app without being able to play and/or interact in our multimedia content. To avoid this, You must send us Your medical identity card or student card to complete Your registration, and we will verify Your registration.

1.4. Information provided by You to create Your MeetMed Account must be accurate and complete. In order for MeetMed to verify that the email address You provided is valid, You will receive an email from MeetMed asking You to activate Your email address.

1.5. By creating a MeetMed Account, You agree that You alone will be responsible (to MeetMed and to others) for all activity that occurs under Your MeetMed Account. The user email ID and password which are necessary to access Your MeetMed Account and the features associated with it are Your sole responsibility and it is Your obligation to keep them confidential. You agree to immediately notify MeetMed of any unauthorized use of Your user email ID, password or any other breach of Your MeetMed Account security.

1.6. If you produced your own podcast (Podcast Publisher) in MeetMed, You are expected to be responsible to answer all questions addressed to your podcast topic based on your desired amount of question slot (mininum 5 questions).


2.1. Whether You are a Viewer, an Account Applicant, a User or a Partner, You signify Your express and unconditional agreement to (1) these Terms & Conditons, and (2) all other policy of MeetMed including but not limited to the MeetMed privacy and cookie policies, as accessible at any time from the homepage of the MeetMed website, and incorporated herein by reference (all collectively, the “Terms”). You may not use the MeetMed Service if You do not accept or cannot comply with any of the Terms. By using the MeetMed Service, You acknowledge that You have read and understood the Terms and agree that MeetMed will treat Your use of the MeetMed Service as acceptance of the Terms.

2.2. If You reside in a country that is outiside of Indonesia, the Terms form a legally binding agreement between You and MeetMed in relation to Your use of the MeetMed Service.

2.3. MeetMed may, in its sole discretion, modify the Terms from time to time, and You agree to be bound by such modifications. Although we may notify You when major changes are made to the Terms, You should periodically review the most up-to-date version which is always accessible from the homepage of the MeetMed website. If You do not agree to the modified Terms or cannot comply with the modified Terms, Your only recourse is to stop using the MeetMed Service. Your continued use of the MeetMed Service after the effective date of the modified Terms will constitute Your acceptance of the modified Terms.

2.4. You shall not use the MeetMed Service if (a) You are not of a legal medical doctor/medical student acknowledged by healthcare professional organization/medical school , or (b) You are a person who is either barred or otherwise legally prohibited from receiving or using the MeetMed Service under the laws of the country in which You are a resident or from which You access or use the MeetMed Service.

2.5. If You are not an individual (i.e., a corporation or other legal entity), You represent to MeetMed that You have all necessary corporate or equivalent authority and power to agree to the Terms which You agree shall be binding on the corporation, partnership, association or other entity in whose name You are using or accessing the MeetMed Service.


3.1. For the entire period during which Your Content is hosted on the MeetMed Service, You grant to MeetMed the non-exclusive worldwide rights to publish in MeetMed platform to all users in Indonesia and/or outside Indonesia.

3.2. By making Your Content accessible on the MeetMed Service, You agree to allow any Visitors of the MeetMed Service to view and to share Your Content only through MeetMed platform.

3.3. Despite this allowance, Your Content shall always remain Your property. Please note that due to the nature of the Internet and digital media, data transmitted – including Your Content – cannot be protected against risks of misappropriation and/or piracy, for which MeetMed shall not be liable. You are responsible for taking all appropriate steps to protect Your data, where applicable.


4.1. We grant You a personal, non-exclusive, non-transferable and revocable right to access and use the MeetMed, which is conditioned on Your compliance with the Terms.

4.2. The material (other than Your Content and the Third-Party Video(s)) included on or accessible through the MeetMed Service, such as text, graphics, logos, names, designations, button icons, features, functionalities, images, audio clips, information, data collected from the MeetMed Service, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material and software (the “MeetMed Material”), is the exclusive property of MeetMed and its publisher (user), and is protected by copyrights, trademarks, trade secrets, or other proprietary rights and subject to applicable laws and regulations.

4.3. MeetMed Material may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purpose whatsoever without the prior written consent of MeetMed or MeetMed's publisher (user). You agree to not use or exploit the MeetMed Material in any manner inconsistent with any of the rights granted or restrictions set forth herein, including, without limitation, prohibitions on downloading, redistribution, alteration, deletion and deactivation of any content protection mechanisms. You are not allowed to modify, enhance, edit, translate, adapt, reverse engineer, decompile, disassemble or create derivative works based upon or otherwise alter in part or in full any MeetMed Material.

4.4. All rights not expressly granted in the Terms are reserved to MeetMed and its licensors.


5.1. In its capacity as a Digital Healthcare Platform, MeetMed is under obligation to monitor content uploaded on the MeetMed Service, to actively seek facts or circumstances indicating illegal content but shall forthwith remove or disable access from its MeetMed service, to any infringing content once having been notified of its existence. Furthermore, MeetMed does not, and has no full legal obligation to, review or inspect content for possible illegality or infringement prior to its being viewable on the MeetMed platform.

5.2. You acknowledge and agree that the owners of the podcast/Publisher and MeetMed in accordance with Section 5.1., may from time to time remove Podcast owner's/publisher content (including Your Content) from the MeetMed Service without notice. You shall nonetheless remain fully liable for Your Content.

5.3. You agree that Your use of the MeetMed Service shall be at Your sole risk and liability. In this regard, You are solely responsible for (i) Your use of the MeetMed Service and more specifically for Your Content (including any personal data that may be incorporated therein) and (ii) the protection of Your computer hardware against any virus or interruption.

5.4. You acknowledge and agree that the MeetMed Service, in whole or in part (including, without limitation, the look and feel, the thematic channels, and the functionality of the MeetMed Service), on and through which Your Content will be published, without warranties of any kind from MeetMed which can affect software system, content, information, materials or products included on or otherwise made available to You through the MeetMed Service are free of viruses or other harmful components. MeetMed may enhance, modify and update the MeetMed Service at its sole discretion. For the sake of clarity, You shall not be entitled to request any modification to the MeetMed Service.

5.5. MeetMed also disclaim all warranties, take no responsibility and assume no liability for the content present on the MeetMed Service, including but not limited to any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography or profanity You may encounter on the MeetMed Service. We make no warranty or representation that the MeetMed Service or its functionalities or technology, in whole or in part, will be uninterrupted, error-free or secure, including with respect to the delivery of Your Content and/or any limitations on Your or other Visitor ability to access, view or use Your Content or any other content, or that any information obtained from the MeetMed Service will be accurate or reliable.

5.6. MeetMed shall not be held responsible in any case for (i) any malfunctions, inherent of the nature of the Internet, in the access and/or the use of the MeetMed Service, (ii) or any default of its obligations caused by force majeure or an unintentional cause. Unless otherwise stated herein, MeetMed does not grant You any guarantee of any kind, whether expressly or implicitly, in any area, including and in particular any guarantee of fitness for a particular purpose. Furthermore, MeetMed is not responsible for any data related to Third-Party platform provided by their relevant owners, such as the video title, description, category, etc.

5.7. Nothing herein shall exclude or limit MeetMed's liability for losses which may not be lawfully excluded or limited by applicable law. Subject to this overall provision above, MeetMed shall not be liable for:

  • (a) any indirect or consequential losses which may be incurred by You, including (i) any loss of profit (whether incurred directly or indirectly); (ii) any loss of goodwill or business reputation; (iii) any loss of opportunity; or (iv) any loss of data suffered; or
  • (b) any loss or damage which may be incurred as a result of: (i) any reliance placed by You on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between You and any advertiser or sponsor whose advertising appears on the MeetMed Service; (ii) any changes which MeetMed may make to the MeetMed Service, or for any permanent or temporary cessation in the provision of the MeetMed Service (or any of its features); (iii) the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Your use of the MeetMed Service; (iv) Your failure to provide MeetMed with accurate account information; or (v) Your failure to keep Your password or Your accounts details secure and confidential.
5.8. The limitations on MeetMed's liability defined in this Section shall apply whether or not MeetMed has been advised of or should have been aware of the possibility of any such losses arising. Some jurisdictions limit or do not allow the disclaimer of warranties or damages, so the above disclaimer may not apply to the extent such jurisdiction's law applies to the Terms.


6.1. Considering the user-driven nature of the MeetMed Service, You are responsible for Your use of the MeetMed Service, Your MeetMed Account and/or the Content You upload to MeetMed. In this regard, You warrant as an essential condition that Your use of the MeetMed Service, Your MeetMed Account and/or Your Content, and any images, data and/or text which You may disseminate through the MeetMed Service:

  • (i) do not use/upload content that is not your property, which do not represent your native voice narration.
  • (ii) do not violate:
    • - Human rights (including incitement to hatred on the basis of the origin, religion, sexual orientation, gender, gender identity or disability of an individual or group of individuals, denying the commission of any crimes against humanity or acts that violate human dignity).
      - Individual rights (in particular by spreading defamatory, slanderous or offensive material in the form of threats, intimidation, bullying, harassment).
      - Publicity and privacy rights (in particular impersonation of an individual or a legal person).
      - Personal information rights.
  • (iii) do not support or promote:
    • - any organizations or individuals that proclaim a violent mission or are engaged in violence. This includes organizations or individuals involved in terrorism, organized hatred against other groups of individuals, human trafficking and organized criminality.
      - the commission of violent extremist or terrorist acts.
      - violence and all other dangerous activities.
  • (iv) do not contain verifiably false or misleading information which:
    • - is created, presented and disseminated for economic gain or to intentionally deceive the public; and/or
      may cause public harm, or is intended as threatening to democratic political and policymaking processes as well as to the public good such as to public health, to the environment or to the security of persons.
  • (v) are not spam or any other deceptive practices designed to abuse or mislead a Visitor (this includes excessively lengthy content, or content that forces unwanted and/or unsolicited actions, whether automated or manual, which falsely increase the number of views, impression or clicks associated with Your Content).
  • 6.2. By uploading or disseminating images, data, and/or text to or through MeetMed Service, You expressly warrant that You are not uploading any material violating the restrictions defined in Section 6.1. and that You have all necessary rights and/or authorizations and/or consents from the copyright owner(s) and/or any other relevant rightsholders and have paid any royalties or other fees pursuant to any licenses or permissions needed to upload and distribute Your Content on the MeetMed Service.

    6.3. Failure to comply with the Terms may result in (i) Your Content being removed and/or (ii) Your MeetMed Account being deactivated and/or (iii) any elements or data related to Your Content or to Your MeetMed Account being modified or removed (i.e. allegedly infringing username, metadata considered inappropriate, etc.) from the MeetMed Service. In addition, MeetMed reserves the right to report any violation of these provisions to applicable legal authorities and You may be personally liable to criminal sanctions applicable to the content in question, in addition to any applicable civil damages depending on the contentious nature of the content.

    6.4. Because the MeetMed Service is not designed as a video/audio back-up service, You are responsible for taking all necessary precautions to safeguard Your video files.

    6.5. Moreover, You shall not (i) falsely increase the number of views, impressions or clicks associated with Your Content either directly or indirectly, or automatically (such as using robots, botnets or scrapers) or manually, (ii) authorize or encourage align-justify third-party including offering any financial incentive to do the same, (iii) misuse any reporting, complaint, dispute process, including by making false, groundless, vexatious, or frivolous submissions.

    6.6. You also warrant that any website or applications on which You export Your Content and/or Third-Party Video/Audio(s) platform does not include any element that: (i) breaches any intellectual property rights of any third-parties or (ii) constitutes an injury to any person (including defamation, slander, abuse, etc.) or to any third- party's privacy rights or (iii) encourages violence or hatred against any individual or group, or cruelty to animals (iv) or contains sexually explicit or highly suggestive content or (v) encourages drug use or any illegal activity (vi) constitutes a threat to public order or standards of decency and good morals (vii) include any element above-mentioned in Section 6.1., or (viii) violates any applicable laws.

    6.7. You agree not to (or attempt to) circumvent, disable, reverse engineer or otherwise interfere with any security related features of the Third-Party Video(s), MeetMed Service or features that (i) prevent or restrict use or copying of content or (ii) enforce limitations on use of the MeetMed Service or the content accessible via the MeetMed Service. You agree not to collect or harvest any personal data of any Visitor of the MeetMed Service and to not use the MeetMed Service for the solicitation of business in the course of trade or in connection with a commercial enterprise.

    6.8. You agree not to use the MeetMed Service and any of its related technologies (including without restriction the MeetMed Video Player, the website, the app and the webapp) for any commercial use unless You obtain MeetMed's prior written approval, in particular any of the following uses: (i) the sale of access to the MeetMed Service, (ii) the sale of advertising, sponsorships or promotions placed on or within the MeetMed Service or content or MeetMed Video/Audio Player.

    6.9. You understand and acknowledge that the use of the MeetMed Service within an unauthorized framework such as the broadcast or the public display of any MeetMed users' content in public platform is prohibited.

    6.10 You agree not to access, view, upload, store, share or export any Third-Party Video(s) deemed illegal and/or contravening the conditions set out in Section 6.1. and especially not to make any use of content that would infringe the copyrights therein.


    7.1. MeetMed has implemented an easily accessible mechanism next to each podcast content uploaded on the MeetMed Service allowing anyone to report the availability of infringing or illegal material and/or activity on the MeetMed Service set out in Section 6.1.


    8.1. The records of MeetMed are stored on our systems in accordance with standard safety practices and applicable laws. The MeetMed records shall be considered proof of emails exchanged, registration forms sent, photos/videos/audios uploaded, questions and answers, documents attachment, filling out forms, and other activity within the MeetMed Service, being agreed that, in the event of a discrepancy between our records and any paper or electronic documents in Your possession, our records shall be authoritative and controlling.

    8.4. During Your use of our Service, the data that You provide us or that we collect or otherwise receive about You are stored by MeetMed n on servers belonging to MeetMed and located in Indonesia. Copies of some of this data, including copies of Your Content, are also, for technical reasons related to the proper functioning and security of our systems, stored on servers belonging to MeetMed located in the Indonesia.

    MeetMed also uses cloud storage providers to store certain information concerning Your activity on our Service (excluding Your Content which we only store on servers that belong to us).

    MeetMed has implemented, or has insured that its service providers have implemented, industry-standard systems and procedures to ensure the security and confidentiality of data, to protect against anticipated threats or hazards to the security or integrity of Your personal data and Your Content and to protect against unauthorized access to or use thereof. For clarity, when the provision or use of the MeetMed Service involves transfer of personal data outside of data subject country of residence, each Party will (where applicable) comply with the legal obligations relating to such transfers, storage and Processing. In particular, when third-parties' personal data is incorporated in Your Content, You shall ensure that You have all necessary and legally required consents (including, when applicable, data subjects' consent) prior to use of the MeetMed Service.

    8.5. As a User, You have the ability to upload Content (which includes the title and description of the video/audio) incorporating personal data. We remind You that You remain responsible for the Processing of the personal data incorporated therein and that MeetMed acts only as a Data Processor of this data, as these terms are defined by applicable laws on the protection of personal data. In this respect, as data controller, You commit to respecting the Applicable Data Protection Laws, and especially to lawfully collect and process this data and to answer data subjects requests. In particular, You warrant that You have obtained and will maintain all required consents from third-parties whose personal data is incorporated in Your Content as necessary to allow us to provide the MeetMed Service.

    8.6. MeetMed takes Your privacy and the protection of Your personal data collected and processed in connection with Your use of the MeetMed Service very seriously. If You want to find out more about the personal data collected, how we collect it and the related processes, You can check our Privacy Policy any time available from the MeetMed homepage.


    9.1. You acknowledge and agree that the Terms will continue to be enforceable for as long as You use the MeetMed Service or any of its features, whether or not You are a Viewer, a User, a Podcast Publisher or a Partner. For the sake of clarity, watching videos from the MeetMed Service, exporting the MeetMed Video Player, and/or maintaining a MeetMed Account are all deemed uses of the MeetMed Service.

    9.2. Any obligations which expressly or by their nature continue after termination, cancellation, or expiration of the Terms shall survive and remain in effect after such happening.

    9.3. You agree that if one or more provision of the Terms is considered to be not enforceable as a result of the application of a Law, regulation, or the decision of a competent body having jurisdiction, it will be treated as not forming part of the Terms and all other provisions stated herein will remain in force.

    9.4. You also acknowledge that if MeetMed does not take immediate action in the case You fail to comply with the Terms, this shall not mean that MeetMed is giving up on any rights that we may have, including but not limited to the right to take action in the future.

    9.10. No waiver by either Party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

    9.11. You affirm that You are more than 18 years of age, and currently is a legal studying medical student in university, or legal medical doctor, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in the Terms, and to abide by and comply with the Terms.

    In any case, You affirm that if You are a non- medical professions above mentioned, as the MeetMed Service is not intended for you, then please do not use the MeetMed Service.

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